BTA Mission and Values

We are the leading insurance company in Latvia – a dynamic and professional company offering high quality insurance services.

Our priority is the financial stability and security of BTA customers. Our employees are our most valued assets; they are competent, loyal, motivated and positive thinking.

We are an insurance company with local funding and vast experience in the local market. Our customers are satisfied with the quality of the services provided, as are our shareholders with the capital return.

Our quality policy is based on the following values:

• Aessibility and location
  It is important that our customers are able to reach us at their convenience – at our offices located all throughout Latvia or via modern technologies.
• Progressiveness
  We have adjusted our company administration system according to international standards. We improve our offer on a regular basis, take advantage of modern technologies and follow world development trends in our industry.
• Personal attitude
  BTA employees find the most suitable insurance solution for each customer. Customer service in the company has high standards and every employee has to meet them.
• Loyalty and responsiveness
  We are an understanding company, loyal to our customers, employees and society as such; we understand people’s needs and help to meet them in compliance with legislation.