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About companyIn 2007, BTA reached its goal set in 1996 – to become the largest insurance company in Latvia. Until now the company managed to keep this position. The Latvian economy in 2010 can be described in two words – stability and gradual recovery. With a certain time lag the insurance sector has also felt the stabilisation of the Latvian economy. In the first half of the year, the business volumes yet continued to decrease, but in the second half of the year the decrease of insurance premiums has started significantly decelerating. The next task for the entire economy and each individual company is to resume developing. In 2010, BTA worked hard to retain customer loyalty and develop its sales network. Simultaneously the company continued working on improving its insurance services, making them simpler and better understandable to customers. Great attention was paid to the improvement of internal processes and servicing quality. In February 2011, BTA successfully completed its transition to the form of operation as BTA Group, merging the Lithuanian company BTA Draudimas and the Estonian subsidiary with the insurance company registered in Latvia. After the reorganisation, BTA was registered with the European register and became a European Company with a new name – BTA Insurance Company SE. In total, there are three BTA branches registered in Lithuania, Estonia and Germany. It allows increasing our business efficiency, unifying and centralising various administrative processes. These are the key preconditions for stable BTA operation in the insurance market in the future and the ability to really protect interests of policyholders. I would like to thank all BTA customers, partners and shareholders for successful cooperation, as well as BTA employees for the work they have invested in ensuring the company’s stability and further development. Gints Dandzbergs
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