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About companyIn 2007, BTA achieved the goal that it had set itself back in 1996 – it became the largest insurance company in Latvia and has held this position ever since. We consider understanding our clients’ needs to be the most important part of our business. A key motive for clients in 2009 was saving money and comparing prices. Thus, we altered our services and basic pricing principles accordingly. This is why the number of policies sold during the crisis fell by only 10.5%. It proves that the insurance services offered by BTA are up to date and in great demand. However, it is apparent that Latvian insurers’ policies will change in the future – quality service, free additional services and other advantages, in the development of which BTA is one of the most innovative companies in Latvia, will become the key to successful competition. Accessibility of services will also be of great importance, which is why we have retained an extensive branch network and we offer the possibility to buy our services and submit compensation claims over the Internet or by phone. These are important preconditions for the stability of BTA operations in the insurance market in the future and the company’s ability to work in the interest of insurance holders. We would like to thank all BTA customers, partners and shareholders for their successful cooperation, as well as the BTA team for their contribution to the company’s stability and further development. Gints Dandzbergs
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